FAQ


Online booking and payment is compulsory. Our LuggageHere Partners do not accept, in any case, the luggage of customers without online booking.

No, the price is RM5 per luggage per hour, without any distinction in measurements or weight.

You can store most items as long as they are safe and legal. Please see Prohibited List.

No, the timetables are indicative, but are still binding on the day of delivery and pick-up in the booking. So please be on time. Also, kindly pay attention to the opening and closing times of our LuggageHere Partners.

Reservations made on LuggageHere are non-refundable or cancellable.

Yes. Our LuggageHere Partners have been carefully selected and evaluated by our team to not only safely secure your luggage, but offer you a local experience. Payment is secure. You have the option of paying by credit card or Paypal, where the entire booking process is tracked.